Terms of Use

Overview & Acceptance

These Terms include the provisions in this document as well as those in the Privacy Policy, and any other accompanying terms and conditions. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions ("Additional Terms"), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you've received your parent's or guardian's permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf).

Will These Terms Ever Change?

We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at glai.app, send you an email, and/or notify you by some other means.

If you don't agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

What Are the Basics of Using Glai?

Registration

You may be required to sign up for an account, select a password and user name ("Glai User ID"), and provide us with your contact information and certain other information as requested during the registration process to enable us to provide the Services ("Registration Information"). You promise to provide us with accurate, complete, and updated Registration Information. You may not select as your Glai User ID a name that you do not have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

Additionally, you may be able to access certain parts or features of the Services by using your account credentials from other services (each, a "Third Party Account"), such as those offered by Google and Apple. By using the Services through a Third Party Account, you permit us to access certain information from such account for use by the Services.

You will only use the Services for your own internal, personal, non-commercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you.

You will not share your Glai User ID, account or password with anyone, and you must protect the security of your Glai User ID, account, password and any other access tools or credentials. You're responsible for any activity associated with your Glai User ID and account.

No Medical Advice; Not for Emergencies

Glai does not offer medical advice or diagnoses, or engage in the practice of medicine. Our Services are not intended to be a substitute for professional medical advice, diagnosis, or treatment and are offered for informational and communicative purposes only.

The Services are not meant to diagnose or treat any conditions – only your medical professional can determine the right course of treatment for you. Reliance on any information provided by Glai or in connection with the Services is solely at your own risk. You are solely responsible for any decisions or actions you take based on the information and materials available through the Services.

AI Features; AI Disclaimer

We may, as part of the Services, offer features that incorporate or are powered by artificial intelligence technologies ("AI Features"). As part of the Services, you may provide inputs to be processed by the Services ("Inputs") and receive outputs generated and returned by the Services based on the Inputs ("Outputs"). You acknowledge and agree that:

• Artificial intelligence and machine learning are rapidly evolving fields of study, and given the probabilistic nature of machine learning, use of the Services may in some situations result in incorrect or inaccurate Outputs.
• You must verify the accuracy and appropriateness of any Outputs that are provided by the Services before relying on any such Outputs, and you assume sole responsibility for any use of or reliance on Outputs.
• You will not include any unnecessary, inaccurate or deceptive Inputs in connection with your use of the Services in an attempt to steer the Services to generate inaccurate or deceptive Outputs.
• Outputs may bear resemblance to outputs generated for other users who provide similar inputs.
• You have no rights to outputs that are generated from the Services for other users, regardless of any level of similarity.

Any AI features within Glai are designed to provide general information and assistance. Any advice or information you receive from AI features is generated electronically using artificial intelligence and is not generated by a human. You acknowledge that AI features are for informational purposes only and are not a substitute for professional advice. AI features are not intended for use in emergencies.

What About Messaging?

As part of the Services, you may receive communications through the Services, including messages that Glai sends you (for example, via email or SMS). When signing up for the Services, you will receive a welcome message and instructions on how to stop receiving messages. By signing up for the Services and providing us with your wireless number, you confirm that you want Glai to send you information regarding your account or transactions with us. You agree to receive communications from Glai, and you represent and warrant that each person you register for the Services or for whom you provide a wireless phone number has consented to receive communications from Glai.

What About My Privacy?

Glai takes the privacy of its users very seriously. For the current Privacy Policy, please click here. Notwithstanding anything else, Glai is permitted to use Personal Data (as defined in the Privacy Policy), as permitted in the Privacy Policy.

Children's Online Privacy Protection Act

We do not knowingly collect or solicit personally identifiable information from children under 18 years of age; if you are a child under 18 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided us personal information, please contact us at support.glai@90.ventures.

Are There Restrictions in How I Can Use the Services?

You represent, warrant, and agree that you will not provide or contribute anything, including any Content or User Submission, to the Services, or otherwise use or interact with the Services, in a manner that:

• Infringes or violates the intellectual property rights or any other rights of anyone else (including Glai);
• Violates any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Glai;
• Is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
• Jeopardizes the security of your Glai User ID, account or anyone else's;
• Attempts, in any manner, to obtain the password, account, or other security information from any other user;
• Violates the security of any computer network, or cracks any passwords or security encryption codes;
• Runs Maillist, Listserv, any form of auto-responder or "spam" on the Services, or any processes that run or are activated while you are not logged into the Services;
• "Crawls," "scrapes," or "spiders" any page, data, or portion of or relating to the Services or Content;
• Copies or stores any significant portion of the Content; or
• Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.

A violation of any of the foregoing is grounds for termination of your right to use or access the Services.

What Are My Rights in the Services?

The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions and so forth (all of the foregoing, the "Content") are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won't use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else's (including Glai's) rights.

Subject to these Terms, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for any purpose other than using the Services is expressly prohibited without prior written permission from us.

User Submissions & Licenses

Anything you post, upload, share, store, or otherwise provide through the Services is your "User Submission". Some User Submissions may be viewable by other users. You are solely responsible for all User Submissions you contribute to the Services.

You agree that you will not post, upload, share, store, or otherwise provide through the Services any User Submissions that:

• Infringe any third party's copyrights or other rights (e.g., trademark, privacy rights, etc.);
• Contain sexually explicit content or pornography;
• Contain hateful, defamatory, or discriminatory content or incite hatred against any individual or group;
• Exploit minors;
• Depict unlawful acts or extreme violence;
• Depict animal cruelty or extreme violence towards animals;
• Promote fraudulent schemes, multi-level marketing (MLM) schemes, get rich quick schemes, online gaming and gambling, or any other dubious money-making ventures; or
• Violate any law.

License to Glai

For all User Submissions, you hereby grant Glai a license to translate, modify (for technical purposes) and reproduce and otherwise act with respect to such User Submissions, in each case to enable us to operate the Services. This is a license only – your ownership in User Submissions is not affected.

You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide.

Notwithstanding anything to the contrary, you acknowledge and agree that we or our suppliers or licensors may create Aggregated De-Identified Data from the Personal Data or other data we or they collect from your use of the Services, and may use or disclose it to third parties for lawful business purposes.

Copyright Policy

In accordance with the DMCA, we've adopted the following policy toward copyright infringement. We reserve the right to (1) block access to or remove material that we believe in good faith to be copyrighted material that has been illegally copied and distributed and (2) remove and discontinue service to repeat offenders.

Procedure for Reporting Copyright Infringements

If you believe that material or content residing on or accessible through the Services infringes your copyright, please send a notice of copyright infringement containing the following information to our Designated Agent:

• A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
• Identification of works or materials being infringed;
• Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials;
• Contact information about the notifier including address, telephone number and, if available, email address;
• A statement that the notifier has a good faith belief that the material identified is not authorized by the copyright owner, its agent, or the law; and
• A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

Please contact our Designated Agent at: support.glai@90.ventures

Who Is Responsible for What I See and Do on the Services?

Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access all such information and Content at your own risk, and we aren't liable for any errors or omissions in that information or Content.

The Services may contain links or connections to third-party websites or services that are not owned or controlled by Glai. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Glai is not responsible for such risks.

Glai has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services.

Do the Services Cost Anything?

The Services may be free or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services.

Paid Services

Certain of our Services may be subject to payments now or in the future ("Paid Services"). Payment terms with respect to Paid Services will be presented to you during the registration process and are deemed part of these Terms.

Billing

We use a third-party payment processor (the "Payment Processor") to bill you through a payment account linked to your account on the Services (your "Billing Account") for use of the Paid Services. Currently, we use Google, Apple and Stripe as our Payment Processors. You can access Stripe's Terms of Service at stripe.com/us/checkout/legal and its Privacy Policy at stripe.com/us/privacy.

Recurring Billing

Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.

Auto-Renewal for Paid Services

Unless you terminate a Paid Service through your account subscription settings, any Paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate.

Free Trials and Other Promotions

Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at support.glai@90.ventures.

What If I Want to Stop Using the Services?

You're free to do that at any time by contacting us at support.glai@90.ventures; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.

Glai is also free to terminate (or suspend access to) your use of the Services or your account for any reason at our discretion, including your breach of these Terms. Glai has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account.

If you have deleted your account by mistake, contact us immediately at support.glai@90.ventures– we will try to help, but unfortunately, we can't promise that we can recover or restore anything.

What About Mobile Applications and In-App Purchases?

You acknowledge and agree that the availability of our mobile application is dependent on the third party stores from which you download the application, e.g., the App Store from Apple or the Android app market from Google (each an "App Store"). Each App Store may have its own terms and conditions to which you must agree before downloading mobile applications from such store.

Through our mobile applications, you may purchase ("In-App Purchase") certain goods or features designed to enhance the performance of the Services. When you make an In-App Purchase, you are doing so through either the Apple iTunes service or the Google Play service and you are agreeing to their respective Terms and Conditions. Glai is not a party to any In-App Purchase.

I Use the Glai App via the Apple App Store – Should I Know Anything?

These Terms apply to your use of all the Services, including our iOS applications (the "Application") available via the Apple, Inc. ("Apple") App Store, but the following additional terms also apply to the Application:

• Both you and Glai acknowledge that the Terms are concluded between you and Glai only, and not with Apple, and that Apple is not responsible for the Application or the Content;
• The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your private, personal, non-commercial use;
• You will only use the Application in connection with an Apple device that you own or control;
• You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application;
• In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple of such failure; upon notification, Apple's sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application;
• You acknowledge and agree that Glai, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the Application;
• You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country;
• Both you and Glai acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms.

Warranty Disclaimer

Glai and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Glai and all such parties together, the "Glai Parties") make no representations or warranties concerning the Services.

Limitation of Liability

Indemnity

To the fullest extent allowed by applicable law, you agree to indemnify and hold the Glai Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account) and (b) your violation of these Terms.

Arbitration Agreement

Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Glai and limits the manner in which you can seek relief from Glai.

Choice of Law. These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of New York, without regard to the conflicts of laws provisions thereof.

(a) Arbitration Rules. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in New York. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes.

(b) Costs of Arbitration.The Rules will govern payment of all arbitration fees. Glai will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Glai will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

(c) Small Claims Court; Infringement. Either you or Glai may assert claims, if they qualify, in small claims court in New York or any United States county where you live or work. Furthermore, notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction.

(f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to support.glai@90.ventures postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms' arbitration agreement.

(g) Exclusive Venue. If you send the opt-out notice, both you and Glai agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in New York.

(h) Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Glai.

Miscellaneous

You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder.

If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.

You and Glai agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Glai, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms.

You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Glai, and you do not have any authority of any kind to bind Glai in any respect whatsoever.

You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Glai's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.