Privacy Policy
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At Glai, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you to material changes by placing a notice on the Glai website, by sending you an email and/or by some other means. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
What this Privacy Policy Covers
Glai is an AI-powered productivity and lifestyle application. We are not a medical provider and do not provide medical advice. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" or "sensitive personal information" under applicable data privacy laws, rules or regulations.
Glai provides consumer-facing tools powered by artificial intelligence. Accordingly, most information we collect through our apps, websites, and messaging channels is processed in accordance with this Privacy Policy and applicable law.
Personal Data We Collect
This details the categories of Personal Data that we collect and have collected over the past 12 months:
| Category of Personal Data | Business Purpose(s) | Third Parties Disclosed To |
|---|---|---|
| Profile or Contact Data — first and last name, email, phone number, mailing address | Providing & Improving Services; Corresponding with You | Service Providers |
| Device/IP Data — IP address, device ID, domain server | Providing & Improving Services | Service Providers |
| Payment Data — payment card information, billing address | Providing the Services | Payment Processing Partners |
| Web Analytics — web page interactions, referring webpage/source | Providing & Improving Services; Marketing | Service Providers |
| Consumer Demographic Data — age, date of birth, gender | Providing & Improving Services; Marketing | Service Providers |
| Usage Data — feature usage patterns, preferences, goals, activity logs | Providing & Improving Services; Personalization | Service Providers |
| Sensory Data — photos you choose to provide | Providing & Improving Services | Service Providers |
| Credential Data — login credentials or third-party authentication info (e.g. Google SSO) | Providing & Improving Services | Service Providers; Parties You Authorize |
| AI Interaction Data — session IDs, chat content, timestamps, AI-generated responses | Providing & Improving Services; Corresponding with You | Service Providers |
| Other Identifying Information — emails or other communications you send us | Providing & Improving Services; Corresponding with You | Service Providers |
Our Commercial or Business Purposes for Collecting Personal Data
Providing, Customizing and Improving the Services
- Creating and managing your account or other user profiles.
- Processing orders or other transactions.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product development and improvement, including, without limitation, Glai's current and future artificial intelligence and/or machine learning algorithms and models.
- Personalizing the Services, website content and communications based on your preferences.
- Doing fraud protection, security and debugging.
- Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.
Marketing the Services
- Marketing and selling the Services.
Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Glai or the Services.
- Sending emails and other communications according to your preferences.
Other Permitted Purposes
In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Glai or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent.
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
Directly from You
- When you provide such information directly to us.
- When you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contact us.
- When you use the Services and such information is collected automatically.
- Through Cookies (defined in the "Cookies, Website Tools and Opt-Out" section below).
- If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
Third Parties
- Vendors: We may use analytics providers to analyze how you interact and engage with the Services.
- Parties You Authorize: Third parties that you choose to integrate, such as wearable devices or Apple Health.
- Third-Party Credentials: If you sign in through a third-party service (e.g., Google or Apple), some content and/or information in those accounts may be transmitted into your account with us.
How We Disclose Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed in this section.
Service Providers
These parties help us provide the Services or perform business functions on our behalf. They include:
- Hosting, technology and communication providers.
- Analytics providers for web traffic or usage of our Services.
- Security and fraud prevention consultants.
- Support and customer service vendors.
- Payment processors.
- Vendors that leverage artificial intelligence, machine learning, or other technology to process content submitted to the Glai platform.
Parties You Authorize
With your permission and consent, Glai is configured to share data about you with parties you authorize, access, or authenticate.
Legal Obligations
We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under the "Other Permitted Purposes" section above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).
Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect. We may use such data and disclose it with third parties for our lawful business purposes, provided that we will not disclose such data in a manner that could identify you.
Use of Artificial Intelligence
Glai uses artificial intelligence (AI) and machine learning technologies to provide, personalize, and improve our Services. This includes using AI to power our features, analyze user interactions, generate content recommendations, and enhance user experience. When you use our Services, the information you provide may be processed by AI systems to deliver responses, insights, or recommendations. AI-generated outputs are intended for informational and educational purposes only and should not be relied upon as professional advice. We may use aggregated or de-identified data derived from your interactions to train and improve our own AI models. We are committed to using AI responsibly and in accordance with applicable laws and industry best practices.
Data Security
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
Data Retention
We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.
- We retain your profile information and credentials for as long as you have an account with us.
- We retain your payment data for as long as we need to process your purchase or subscription.
- We retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently.
Personal Data of Children
We do not knowingly collect or solicit Personal Data from children under 18 years of age; if you are a child under the age of 18, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided Personal Data to us, please contact us at support.glai@90.ventures.
U.S. State Privacy Rights
If you reside in certain U.S. states such as California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia you may have certain rights afforded to you depending on your state of residence.
- Access: You may have the right to request confirmation of or access to the Personal Data that we process about you.
- Deletion: You may have the right to request that we delete the Personal Data that we have collected about you.
- Correction: You may have the right to request that we correct any inaccurate Personal Data we have collected about you.
- Portability: You may have the right to request a copy of your Personal Data in a machine-readable format, to the extent technically feasible.
We will not discriminate against you for exercising your rights under applicable privacy laws. If you have any questions about this section or whether any of the following rights apply to you, please contact us at support.glai@90.ventures.
Exercising Your Rights under U.S. State Privacy Laws
To exercise the rights described in this Privacy Policy, you or your Authorized Agent must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it.
We will work to respond to your Valid Request within the time period required by applicable privacy laws. We will not charge you a fee for making a Valid Request unless your request(s) is excessive, repetitive or manifestly unfounded.
You may submit a Valid Request for your right to access, delete, correct, or obtain a copy of your Personal Data by emailing us at support.glai@90.ventures.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at: